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Retirement and compensation plans

401(k) company-sponsored retirement account

+1-800-547-7754

Monday - Friday, 7:00 a.m. - 9:00 p.m. CT

Annuities (purchased through a financial professional)

+1-800-852-4450

Monday–Friday, 7 a.m.–6 p.m. CT

Annuities (group) and monthly retirement payments

+1-800-247-7011

Monday–Friday, 7 a.m.–5 p.m. CT

Defined benefit or pension plan

+1-800-547-7754 

Monday - Friday, 7:00 a.m. - 9:00 p.m. CT

Employee stock ownership program (ESOP)

+1-800-547-7754

Monday - Friday, 7:00 a.m. - 9:00 p.m. CT

Equity compensation, employee stock purchase plan, and long-term incentive plan

+1-800-547-7754

Monday–Friday, 7 a.m.–9 p.m. CT

Nonqualified deferred compensation, including 457(b) and 457(f)

+1-800-547-7754

Monday–Friday, 7 a.m.–9 p.m. CT

Principal Bank

Take a withdrawal or roll over your Principal Bank, money market, or Certificate of Deposit (CD) IRA to a new IRA or employer plan: Principal Bank help

Check request status:

+1-877-877-1207

Monday–Friday, 7 a.m.–7 p.m. CT

Principal Funds IRA

+1-800-222-5852

Monday–Friday, 7 a.m.–7 p.m. CT

Mutual funds

+1-800-222-5852

Monday–Friday, 7 a.m.–7 p.m. CT

Principal Securities brokerage IRAs

+1-888-774-6267 option 2, 2

Monday-Thursday, 7:30 a.m.-6 p.m. CT, and Friday, 7:30 a.m.-5:00 p.m. CT

Trust and custody accounts

+1-877-877-1207

Monday–Friday, 7 a.m.–5 p.m. CT

Insurance and benefits
Accident insurance

+1-800-245-1522

Monday-Friday, 7:30 a.m.-5 p.m.

Critical illness insurance

+1-800-245-1522

Monday-Friday, 7:30 a.m.-5:00 p.m.

Dental insurance

Add or remove dependents, add or cancel coverage, and update personal information: Contact your employer.

File a claim, find a participating dental provider, get other help:

+1-800-247-4695

Monday-Thursday, 7:30 a.m.-6:30 p.m. CT; Friday 7:30 a.m.-6:00 p.m. CT

Group disability insurance (through employer)

File a claim

+1-800-245-1522

Monday–Friday, 7 a.m.–6 p.m. CT

Group life insurance (through employer)

+1-800-245-1522

Monday-Friday, 7 a.m.-5 p.m. CT

Hospital indemnity insurance

+1-800-245-1522

Monday-Friday, 7:30 a.m.-5 p.m.

Individual disability insurance

Information to file a claim

Other help

+1-800-247-9988

Monday–Friday, 7 a.m.–6 p.m. CT

Individual life insurance

Information to file a claim

+1-800-247-9988

Monday–Friday, 7 a.m.–6 p.m. CT

Paid family and medical leave (PFML) insurance

+1-800-245-1522

Monday-Friday, 7:30 a.m.-5 p.m.

Vision insurance

Add or remove dependents, add or cancel coverage, and update personal information: Contact your employer

For vision benefits or claims, or to locate a provider:

+1-800-877-7195

Or visit VSP.com

Wellness/health screening benefit

+1-800-245-1522

Monday-Friday, 7 a.m.-5 p.m. CT

Still need help?

View answers to common questions about account information, retirement plans, investments, and insurance products.